We recently spent some time examining the results of the satisfaction surveys we offer to caregivers and children once they graduate our program. In addition to being heartened by all the positive comments we receive, we also found some interesting results.
On the one hand, this is an example in which no statistically significant results is a good thing. We found that there was no relationship between how much reduction in trauma symptomatology children experienced and their satisfaction with therapy. Overall, the average score on our 50-point scale 45.07; children feel great about the services we offer them.
Delving in a bit more deeply, however, we did find some other interesting results. There was a statistically significant negative relationship between caregiver’s perceptions of their children’s reductions in trauma and children’s scores on our satisfaction survey {r(89)=-271,p=.041}; the more the caregiver felt that their child’s trauma symptoms had decreased, the better the child felt about therapy.
Similarly, there was also a statistically significant relationship between a child’s scores on our measure of resiliency and their score on our satisfaction survey {r(95)=.206,p=.045}; greater gains in resiliency was associated with more positive views about therapy.